MISSING OR FAULTY COMPONENT REQUEST

Customer service is our top priority here at Light My Bricks and in the unfortunate event that you find yourself with a missing or faulty component, we kindly ask that you complete the below form so that our Customer Service Team have all the information they require to get your missing or faulty component replaced as soon as possible.

If you haven't already done so, please have a read of our online troubleshooting guidewhich addresses the majority of issues relating to suspected faulty components.

Name *

Email *

WEBSITE OR STORE YOU PURCHASED KIT FROM: * ORDER/RECEIPT NUMBER: * YOUR ADDRESS: * CONTACT PHONE NUMBER: * MISSING OR FAULTY PART TO REPLACE: Select DIY component Adhesive Square Battery Pack AA Battery Pack Flat Battery Pack Round Bit Light Blue 30cm Bit Light Cool White 30cm Bit Light Flashing Red 30cm Bit Light Flashing White 15cm Bit Light Flashing White 30cm Bit Light Green 30cm Bit Light Orange 30cm Bit Light Pink 30cm Bit Light Red 30cm Bit Light White 15cm Bit Light White 30cm Connecting Cable 15cm Connecting Cable 30cm Connecting Cable 50cm Connecting Cable 5cm Expansion Board 12 Port Expansion Board 8 Port Expansion Board 6 Port Expansion Board 2 Port Flicker Effects Board Glitter Effects Board Glitter Effects Light String Lamp Post Wires 30cm Lamp Post with Bit Light Large Bit Light - Warm White 30cm Large Bit Light - Cool White 30cm LEGO 1x6 Plate Lego Lamp Post Micro Battery Pack Micro Bit Light - White 15cm Micro Bit Light - White 30cm Micro Bit Light - Flashing White 15cm Micro Bit Light - Flashing White 30cm Micro Bit Light - Blue 15cm Micro Bit Light - Green 15cm Micro Bit Light - Red 15cm Micro 4 Port Expansion Board Micro 8 Port Expansion Board Multi Colour Light String Multi Colour Strip Light Multi Effects Board Power Functions Cable (PF1.0) Powered Up Cable (PF 2.0) Remote Control and Sound Board RGB Cable 15cm RGB Cable 30cm RGB Strip Light RGB Remote / IR Board Rotating White 30cm Bit Light Scary Flicker Effects Board Sequence Effects Board Strip Light Blue Strip Light Green Strip Light White Strip Light Red Strip Light Warm White Traffic Light Effects Board USB Power Cable 30cm Wireless Power Connector
I HAVE READ THE ONLINE TROUBLESHOOTING GUIDE AS WELL AS WATCHED THE TROUBLESHOOTING VIDEO IN PARTICULAR, THE SECTION ON EXPANSION BOARD PORTS: * Yes, however this did not resolve my faulty component No, my request relates to a missing component
INCLUDE ANY FURTHER DETAILS: E.G. FURTHER DETAILS OF THE FAULT, QTY OF COMPONENTS TO REPLACE, ETC. *