Missing or Faulty Component Request

Customer service is our top priority here at Light My Bricks and in the unfortunate event that you find yourself with a missing or faulty component, we kindly ask that you complete the below form so that our Customer Service Team have all the information they require to get your missing or faulty component replaced as soon as possible.

If you haven't already done so, please have read our online troubleshooting guide which addresses the majority of issues relating to suspected faulty components. Alternatively, our walk-through video below can assist you through the troubleshooting process: